Services for parents

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Telephone support line for families of babies, up to 1 year

Due to the decreased support in our community related to COVID-19 including the suspension of the Parenting-in-Ottawa drop-ins, Ottawa Public Health has increased telephone support for families of babies, up to 1 year. If needed, we can also offer support to you and your family via videoconferencing through the Ontario Telemedicine Network.

Do you have questions about your baby’s health?

Do you need help with breastfeeding/chestfeeding?

Speak directly with a Public Health Nurse and/or Lactation Consultant
Seven days a week, from 9:00am to 3:00pm, call 613-580-2424 ext 23774

You can also continue to call the Ottawa Public Health Information Line to speak directly with a Public Health Nurse:

Monday to Friday from 9:00 a.m. to 4:00pm, call 613-PARENTS (613-727-3687) (ATS : 613-580-9656) and choose option 4. Chat option also available.

Peer Parenting Support Program

Ottawa Public Health is looking for input and ideas from expecting, new and existing parents/caregivers to develop a Peer Parenting Support Program.

Online Support

Browse our website to find information written by local health experts or join the conversation on our Facebook Page.

Phone Support

Do you have questions about parenting? Speak directly with a public health nurse, Monday to Friday from 9:00 am to 4:00 pm. Call 613-PARENTS [613-727-3687].

Parenting in Ottawa Drop-ins

The Parenting in Ottawa Drop-ins are located across the City of Ottawa. Speak with a public health nurse about parenting. The program is available to expectant parents, parents and guardians of children aged birth to 6 years of age.

Home Visits

This program provides home visiting, to expectant mothers and families with children from birth to their transition to school. This program is designed to help parents who need more support to give their children a healthy start.