Listen to Dr. Trevor and Nurse Katie as they chat about routine vaccination and how to update your child's immunization record
Don't forget to update your immunization record!
⚠ For children that live or attend school in Ottawa: You can update OPH using either the Immunization Connect Ontario (ICON) Tool or the CANImmunize App. Please do not email any immunization records to Ottawa Public Health. If your child does not live or attend school in Ottawa please visit your local public health unit’s website for immunization reporting information.⚠ If you received an email notification from Ottawa Public Health that we were unable to process your Ontario Immunization ID Request/ Reset Form or Immunization Retrieval Request Form please see the section “ Reasons your Ontario Immunization ID Request/ Reset Form or Immunization Retrieval Request Form may not have been processed”.
Your child's immunization record is an important document. Keep it in a safe place with other important documents, like birth certificates and passports.
You may need your child's immunization record when your child:
- Starts daycare or kindergarten
- Starts school or transfers to a new school in another area
- Attends post-secondary education
- Receives emergency health care
- Attends summer camp
- Prepares for Travel to countries where certain vaccine preventable diseases are common
- Begins employment or job placements, since some workplaces may have immunization requirements
There are multiple ways to update your child's immunization record
17 years of age and younger |
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Parent(s)/Guardian(s) are responsible for updating Ottawa Public Health (OPH) every time their child receives immunizations given by their health care provider. Providing immunization updates to OPH helps protect your child and the public in case there is ever a vaccine preventable disease outbreak in our community. Your health care provider is not required to report your child's immunizations to OPH. Your child's immunization record at OPH may only contain immunizations reported by yourself and immunizations administered by an Ontario Public Health Unit, for example, at a school clinic. It is possible that your child may have received additional immunizations to what OPH has on file, please submit any missing information to OPH to ensure your child's record is up to date.
Online on Immunization Connect Ontario (ICON) With ICON you can submit immunization records, view & print immunization on file with Ottawa Public Health and be informed of which immunizations your child needs or will need in the near future.
To submit updates or view your child’s immunization record at OPH using ICON, you will need to create an account and set a PIN. To do this, you will need one of the following:
or
You will be able to reset your PIN on ICON by selecting “Forgot Pin”. Check your spam folder for the reset email if you do not see it in your inbox. You can also use the Ontario Immunization ID Request and PIN Reset Form to update your PIN if you are having difficulties using the “Forgot PIN” option. Immunization Connect Ontario (ICON)
Note: It can take up to 5 business days before any updates appear on your child’s record through the “View Immunizations” feature.
CANImmunize is a free, easy to use app that allows you to track and report your child's immunizations to OPH. The app is available on iOS and Android.
Important - Before using CANImmunize, please ensure the following:
To submit your child's immunization information to OPH, you will need to ensure you have turned on the option to automatically send updates to Ottawa Public Health. To turn this function on:
Mail a copy of the immunization record which needs to have visible the child’s name, date of birth and phone number or address to:
Fax Fax a copy of the immunization record which needs to have visible the child’s name, date of birth and phone number or address to:
OPH does not release immunization records to a parent/guardian of any individuals 16 years of age and older. An individual 16 years of age and older must submit the request for their own record. |
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18 years of age and older |
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Ottawa Public Health does not collect record information for anyone 18 and older. Please visit Ottawa Public Health’s website for Adult Immunization which includes information on how to access immunizations records and how to get up-to-date with immunizations as an adult. |
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Reasons your Ontario Immunization ID Request/ Reset Form or Immunization Retrieval Request Form may not have been processed |
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Common reasons why Ottawa Public Health may not have been able to complete your Ontario Immunization ID Request/ Reset:
If you continue to have issues accessing ICON and your child (or yourself) are 17 years of age, or younger, please Mail or Fax your immunization record to Ottawa Public Health or visit one of our Neighbourhood Health and Wellness Hubs to review your immunization record. Additionally, you can complete the Immunization Record Retrieval Request Form to request a copy of your child's record. Please note that it can take up to 30 business days to process your request using this form. OPH cannot release immunization records by email. OPH does not release immunization records to a parent/guardian of any individuals 16 years of age and older. An individual 16 years of age and older must submit the request for their own record.
Common reasons why Ottawa Public Health may not have been able to complete your Immunization Record Retrieval Request:
If you continue to have issues with this form please visit one of our Neighbourhood Health and Wellness Hubs to review your immunization record. |
More information
- Where can my child or youth get vaccinated?
- What vaccines are given and at what age?
- Vaccine safety
- Frequently asked questions
Do you have more questions about parenting?
- Connect with a registered nurse from Health811 for free, secure, and confidential health advice. Service is available 24/7 in English and French, with translation support also offered in other languages. Call 8-1-1 or visit Health811.ontario.ca.
- Connect with a Community Navigator from 2-1-1 for information about community programs and resources across Eastern Ontario. Helpline service is available 24/7 and in many different languages. Call 2-1-1 or visit 211ontario.ca.
- Connect with other parents on the Parenting in Ottawa Facebook page.
- There are a variety of services to make it easier for your child to grow up healthy in Ottawa.
- You can update your child's immunization record using either the Immunization Connect Ontario (ICON) Tool or the CANImmunize App.
- If you have received a message from Ottawa Public Health such as a letter or a call regarding immunization, an infectious disease, or infection control lapse, please call 613-580-6744 and listen to the menu options carefully.
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