Updating and Retrieving Immunizations

Parent(s)/Guardian(s) are responsible for updating Ottawa Public Health (OPH) every time their child receives immunizations given by their health care provider. Providing immunization updates to OPH helps protect your child and the public in case there is ever a vaccine preventable disease outbreak in our community.  Doctors are not mandated to report your child's immunizations to OPH.

You can update OPH using either the online Immunization Connect Ontario (ICON) Tool or the CANImmunize App. Please note that ICON will be unavailable on  November 21st- 22nd and December 2nd from 11:00 pm to December 3rd at 1:00 am for scheduled maintenance. We apologize for the inconvenience.

Online (ICON) OR CANImmunize

 For more information about ICON, the CANImmuize App and other ways to report your child's immunizations to OPH, visit our "Updating your child's record" section below.

Updating your child’s record
  •  Online: Immunization Connect Ontario (ICON)
    • With ICON you can submit, view and be informed of which immunizations your child needs or will need in the near future.
    • To submit your child's immunization information to OPH, you will need either their Ontario Photo Health Card or Ontario Immunization ID (OIID). If you do not have your child's OIID, you can call OPH and a nurse will provide it to you. The OIID is also included in any Immunization Notice you may have received from OPH.
      • When submitting updates, please provide your phone number and/or email address to receive an automated message informing you if the record is up to date or if more information is needed.
      • It can take up to 5 days before any updates appear on your child’s record through the “View Immunizations” feature.
    • To view your child's immunization record at OPH using ICON, you will need to create an account and set a PIN. To do this, you will need one of the following:
      • Your child's Ontario Photo Health Card (their Health Card Number must be on file with Ottawa Public Health); or
      • Your child's Ontario Immunization ID (OIID). If you do not have your child's OIID, you can call OPH and a nurse will provide it to you. The OIID is also included in any Notice you may have received from OPH.
      • If you are not able to set your PIN, you can call OPH at 613-580-6744 for help creating your account.

  • CANImmunize App: CANimmunize.ca

    • CANImmunize is a free, easy to use app that allows you to track and report your child's immunizations to OPH. Get the app on iOS and Android today! Before using the app, please ensure the following:

      • Your child has an Ontario Health Card
      • Your child lives in Ottawa
      • You are using CANImmunize version 3.0.0 and up on an iOS or Android device
      • Child/student is 17 years of age or younger
      • Your device is connected to the internet

    • To submit your child's immunization information to OPH, you will need to ensure you have turned on the option to automatically send updates to Ottawa Public Health.  To turn this function on:

      • Sign into your CANImmunize account.
      • Go into your child's immunization record.
      • Click on "Profile".
      • In their profile, ensure the city is entered and then click on "Send to Ottawa Public Health". This is where you will be able to turn on the sharing function. If the city is left blank, you will not see this option.
      • Once turned on, you will be directed to the "Contact Info" page where you will provide your consent to share your child's immunization information with OPH.
      • Each time you add immunization information to the App, it will be shared with OPH automatically.
    • To view: currently the option to view what OPH has on record is not available through the App. This feature is coming soon. In the meantime, you must use ICON to view your child's current record at OPH.
  • Phone: 613-580-6744 and select the option to discuss immunizations Monday to Friday, 9 am to 4 pm
  • Mail: Ottawa Public Health, Immunization Unit, Mail Code 26-42, 100 Constellation Drive, Ottawa ON, K2G 6J8
  • Fax: 613-580-9660

Requesting a copy of your child’s immunization record

The best way to access your child's record is using the online tool: Immunization Connect Ontario (ICON).

To view or print your child's record at OPH using ICON, you will need to create an account and set a PIN. To do this, you will need one of the following:

  • Your child's Ontario Photo Health Card - your child's Health Card Number must be on file with Ottawa Public Health (OPH); or
  • Your child's Ontario Immunization ID (OIID). If you do not have your child's OIID, you can call OPH to obtain your child's OIID. The OIID is also included in any Notice you may have received from OPH.

    • If you are not able to set your PIN, you can call OPH at 613-580-6744 for help creating your account.

    • You can print a copy or access the information anytime.

You can also call Ottawa Public Health (OPH) to request a copy of your child's record. Please note that it will take a minimum of 5 business days to process your request. OPH cannot release immunization records by email.

OPH does not release immunization records to a parent/guardian of any individuals 16 years of age and older. An individual 16 years of age and older must call to request their own record or access ICON themself.

Note: Your child's immunization record at OPH only contains immunizations reported by yourself and immunizations administered by a public health nurse, for example, at a school clinic. It is possible that your child may have received additional immunizations, please submit any missing information to OPH to ensure your child's record is up to date.

If you are using the CANImmunize App, the information in your App may not be the same as in Ottawa Public Health's record. Synchronization between OPH and CANImmunize App is coming soon.

Do you have more questions about immunization?

  • Speak with a Public Health Nurse. Call the Ottawa Public Health Info Centre at 613-PARENTS [613-727-3687] (TTY: 613-580-9656)
  • Connect with a Public Health Nurse and other parents on the Parenting in Ottawa Facebook page

Your child's immunization record is an important document. Keep it in a safe place with other important documents, like birth certificates and passports. 

You may need your child's immunization record when:

  • Starting daycare or kindergarten
  • Starting school or transferring to a new school in another area
  • Attending post-secondary education
  • Receiving emergency health care
  • Going to summer camp
  • Traveling to countries where certain vaccine preventable diseases are common
  • They begin employment or job placements, some positions may have immunization requirements 

 

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