Reporting and Retrieving Immunizations

Immunization Connect Ontario (ICON) Tool 

Updating your child's record 

Requesting a copy of your child's immunization record

Requesting an immunization record for a College or University program

New to Canada or Ontario?

Immunization Connect Ontario (ICON) Tool

Please note that this service will be unavailable on August 20th at 10:00 AM to 4:00 PM and on September 17 at 10:00 AM to 3:00 PM for scheduled maintenance. We apologize for the inconvenience. For information on alternative ways to update your child's immunization record during this time, please see "Updating your
child's record" and "Other ways to update a child's immunization record".

You can now update, view and/or print your child's immunization record through the new Immunization Connect (ICON) portal.  ICON is a new secure online tool for submitting updates and viewing your child's immunization information on file at Ottawa Public Health (OPH).

With ICON you can view your child's record and be informed of which immunizations your child needs or will need in the near future. You can print a copy or access the information anytime.

In order to access your child's immunization information using ICON, you will need to create an account and set a PIN. To do this, you will need the following information:

• Your child's Ontario Photo Health Card - Your child's Health Card Number must be on file with Ottawa Public Health
• If your child does not have an Ontario Photo Health Card, you can create an account using your child's Ontario Immunization ID (OIID) - If you do not have your child's OIID, you can call OPH to obtain your child's OIID, and get assistance in setting your PIN.

If you are not able to set your PIN, you can call OPH at 613-580-6744 for help creating your account.

Updating your child's record:

• Online: Immunization Connect Ontario (ICON)
• You will need your child's Ontario Photo Health Card and PIN. If your child does not have an Ontario Photo Health Card Number, you can use the OIID and PIN.
• It can take up to 5 days before any updates appear on your child’s record through the “View Immunizations” feature.
• When submitting updates, please provide a phone number and/or email address where we can send you an automated message to inform you if the record is up to date or if we require more information.
• CANImmunize App: CANimmunize.ca

Requesting a copy of child's immunization record:

• Online: Immunization Connect Ontario (ICON) - you will need your child's Ontario Photo Health Card and PIN. If your child does not have an Ontario Photo Health Card, you can use the OIID and PIN.

Note that your child's immunization record at Ottawa Public Health only contains information reported by yourself or immunizations administered by an Ottawa Public Health nurse at a school clinic. It is possible that your child has received additional immunizations.  Please submit any missing immunization information to OPH to ensure your child's record is up to date.

If your child attends a primary or high school in Ottawa, you do not need to provide the school with a copy of your child's immunization record however, you must provide a copy of your child's immunization record to Ottawa Public Health.

If your child attends a licensed childcare centre in Ottawa, you must provide both your childcare provider and Ottawa Public Health with a copy of your child's immunization record.

Requesting an immunization record for a College or University program

• Online: Immunization Connect Ontario (ICON)
  • Your will need your Ontario Photo Health Card - Your  Health Card Number must be on file with Ottawa Public Health
  • If you don't have an Ontario Photo Health Card Number, you can create an account using your Ontario Immunization ID (OIID) - If you do not have your OIID, you can call OPH to get assistance in setting your PIN.

If you have previously attended a school in Ontario, and require a copy of your immunization record as part of your enrollment for post-secondary education, you can retrieve your information via Immunization Connect Ontario (ICON).

Note that your immunization record at Ottawa Public Health only contains information that has been reported to OPH. It is possible that you received additional immunizations.  If they have not been reported to us, they may not be included in the record. 

Note that Ottawa Public Health does not release immunization records to a parent/legal guardian of any individuals 16 years of age and older. An individual 16 years of age and older must call to request their own record or access Immunization Connect Ontario themselves.

You can call or visit Ottawa Public Health to request a copy of your record. Please note that it will take a minimum of 5 business days to process your request. Your record will be mailed to you after it has been processed.  We cannot release immunization records by email.

New to Canada or Ontario?

Before your child attends a school or childcare centre in Ottawa, we recommend that you contact Ottawa Public Health or your health care provider to review your child's immunization record. This will ensure that your child's immunizations are up to date according to the Publicly Funded Immunization Schedules for Ontario, and that they are fully protected against vaccine preventable diseases. 

Other ways to update a child's immunization record

• Phone: 613-580-6744 Monday to Friday, 9 am to 4 pm
• Mail: Immunization Program (mail code 26-42), 100 Constellation Drive, Ottawa, ON. K2G 6J8
• Fax: 613-580-9660