Breastfeeding Resources in Ottawa

Baby Help-Line

Telephone support line for families of babies, up

to 1 year

Due to the decreased support in our community related to COVID-19 including the suspension of the Parenting-in-Ottawa drop-ins, Ottawa Public Health has increased telephone support for families of babies, up to 1 year. If needed, we can also offer support to you and your family via videoconferencing through the Ontario Telemedicine Network.

Do you have questions about your baby’s health?

Do you need help with breastfeeding/chestfeeding?  

  • Speak directly with a Public Health Nurse and/or Lactation Consultant
  • Seven days a week (closed on statutory holidays), from 9:00am to 3:00pm, call 613-580-2424 ext 23774
  • One-on-one appointment may be scheduled with parent and baby on either Tuesday or Thursday, as needed

You can also continue to call the Ottawa Public Health Information Line to speak directly with a Public Health Nurse:

  • Monday to Friday from 9:00 a.m. to 4:00pm, call 613-PARENTS (613-727-3687) (ATS : 613-580-9656) and choose option 4. Chat option also available.


*Note due to COVID-19 many sites have changed their in person services. 

Please call or check online before heading out.

Ottawa Public Health - Parenting-in-Ottawa By Appointment

In person appointment with a Lactation Consultant may be scheduled, as needed, either Tuesday, Wednesday or Thursday mornings.

Call 613-580-2424 ext 23774, and a leave your name and number to access this service.

 Carlington Community Health Centre

Wednesdays & Thursdays

Individual breastfeeding support by appointment only (no breastfeeding drop in clinics).

Email  for appointment.

Acute visits only.  

Centretown Community Health Centre

Breastfeeding support: Individual breastfeeding support is available (by appointment only) on Tuesdays during business hours.  Support is provided by phone, virtually or in person (limited appointments).  To access this service, please call 613-233-2317 ext. 2144.

Baby Weight Checks: parents can have their baby weighed on Tuesdays from 1:00-4:00pm by appointment only. To book an appointment call 613-233-4697. Please note: This is not a medical appointment and a health care provider will not assess baby weights.

Pinecrest-Queensway Community Health Centre

Breastfeeding support provided by International Board Certified Lactation Consultants (IBCLCs).

Call at 613-820-4922 ext. 3604 Tuesday through Friday (during business hours) to access telephone support.

One-on-one appointment may be scheduled with parent and baby on Friday morning if needed.

Somerset West Community Health Centre

Individual breastfeeding support by appointment for residents of the catchment area only (north of hwy 417,  east of Island Park, west of Bronson and south of Ottawa River).

Call 613-688-1177 to leave a message for a phone consultation with the Lactation Consultant.

South-East Ottawa Community Health Centre

Breastfeeding support provided by International Board Certified Lactation Consultants (IBCLCs).

Call at 613-737-5115 ext 2327 Mondays and Thursdays (during business hours) to access telephone or virtual support.

One-on-one appointment may be scheduled with parent and baby on either Monday or Thursday, as needed.

Babies needing to be weighed may book an appointment on either Monday or Thursday by calling 613-737-5115 ext 2327.





There are a variety of Ottawa Public Health services to make it easier for your child to grow up healthy in Ottawa:

There are a variety of other great resources available in your community:





La Leche League Canada

Mothers can go to monthly gatherings to get breastfeeding information and support. The meetings also give mothers the chance to meet other mothers who are breastfeeding. They also offer telephone support for pregnant and breastfeeding women. You can contact La Leche League Canada for breastfeeding information and support 7 days a week. Call the Ottawa Chapter at 613-238-5919 or e-mail

Multiple Births Canada Breastfeeding Support Network

Support for families thinking about breastfeeding or are breastfeeding more than one baby. Email

Ottawa Breastfeeds

Provides families in Ottawa and the region with access to information about breastfeeding support services.

Breastfeeding Guides:

Free Prenatal Breastfeeding Information Sessions
  • Telehealth Ontario
    Free breastfeeding telephone support is available 24 hours a day, 7 days a week by calling 1-866-797-0000.
211: Information and referral services for Eastern Ontario. We connect individuals to social, governmental and health resources for issues such as: parenting, child care, disabilities, finances, employment, stress, recreation, sexuality, seniors support, bereavement and more. 

Bethany Hope Centre

Best Start Resource Centre

Brighter Futures for Children of Young Parents

Centre des services communautaires Vanier

Centretown Community Health Centre

Coalition of Community Health and Resource Centre

Mothercraft Ottawa

Ontario Breastfeeds

Orleans-Cumberland Community Resource Centre

Ottawa Public Health

Ottawa Public Library 

Parent Resource Centre

Pinecrest-Queenway Community Health Centre

Rural Family Connections

Somerset West Community Health Centre

South-East Ottawa Community Health Centre 

St. Mary's Home 

Telehealth Ontario 24/7 Breastfeeding Support


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