Updating and Retrieving Immunizations

Don't forget to update your immunization record!

 For children that live or attend school in Ottawa: You can update OPH using either the Immunization Connect Ontario (ICON) Tool or the CANImmunize App Please do not email any immunization records to Ottawa Public Health. If your child does not live or attend school in Ottawa please  visit your local public health unit’s website for immunization reporting information.

 Some users of the the Immunization Connect Ontario (ICON) Tool may encounter difficulties with submitting or downloading immunization records due to cached ICON pages in their browsers. Please refresh or clear your browser caches to resolve these issues.

 If you received an email notification from Ottawa Public Health that we were unable to process your Ontario Immunization ID Request/ Reset Form or Immunization Retrieval Request Form please see the section “ Reasons your Ontario Immunization ID Request/ Reset Form or Immunization Retrieval Request Form may not have been processed”.

Your child's immunization record is an important document. Keep it in a safe place with other important documents, like birth certificates and passports. 

You may need your child's immunization record when your child:

  • Starts daycare or kindergarten
  • Starts school or transfers to a new school in another area
  • Attends post-secondary education
  • Receives emergency health care
  • Attends summer camp
  • Prepares for Travel to countries where certain vaccine preventable diseases are common
  • Begins employment or job placements, since some workplaces may have immunization requirements

There are multiple ways to update your child's immunization record

More information

Do you have more questions about parenting?

  • Connect with a registered nurse from Health811 for free, secure, and confidential health advice. Service is available 24/7 in English and French, with translation support also offered in other languages. Call 8-1-1 or visit Health811.ontario.ca.
  • Connect with a Community Navigator from 2-1-1 for information about community programs and resources across Eastern Ontario. Helpline service is available 24/7 and in many different languages. Call 2-1-1 or visit 211ontario.ca.
  • Connect with other parents on the Parenting in Ottawa Facebook page.
  • There are a variety of services to make it easier for your child to grow up healthy in Ottawa.
  • You can update your child's immunization record using either the Immunization Connect Ontario (ICON) Tool or the CANImmunize App
  • If you have received a message from Ottawa Public Health such as a letter or a call regarding immunization, an infectious disease, or infection control lapse, please call 613-580-6744 and listen to the menu options carefully.
 

Listen to Dr. Trevor and Nurse Katie as they chat about routine vaccination and how to update your child's immunization record

 

Contact Us

Ottawa Public Health
100 Constellation Drive
Ottawa, Ontario K2G 6J8

T 613-PARENTS (613-727-3687)
TTY 613-580-9656
TF 1-866-426-8885
Email: Email Ottawa Public Health