Phone Support

Do you have questions about parenting? Need more information about community services? Looking for some advice? We're here to help.

The Ottawa Public Health Information Line (OPHIL) is a free and confidential phone service. This phone service is open to all residents of the City of Ottawa and is available in over 170 languages. We are here to help support you through the journey of parenting. We can offer:

  • Prenatal health advice
  • Breastfeeding support
  • Help related to feeding your baby or child
  • Advice about speech, language, and your child's growth and development
  • Answers to your questions about immunization
  • Information about services in your community

Speak directly with a public health nurse, Monday to Friday from 9:00 am to 4:00 pm

613-PARENTS [613-727-3687]
TTY: 613-580-9656, Toll free: 1-866-426-8885

NOTE: This is NOT an emergency health service.  If you need emergency medical care or are in crisis, please call 911 immediately.  If you need health care on a non-urgent basis, please consult with your health care provider or call Telehealth at 1-866-797-0000.

pregnant belly, infant, toddler, child  There are a variety of services to make it easier for your child to grow up healthy in Ottawa. Learn more. 

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